PRIVACY POLICY

PRIVACY POLICY

 

1.Privacy Policy on Naciey.com
(1)Collection of Personal Data

We collect 'Personal Data', directly from you, or from publicly available sources or through our website in the following ways:

  1. when you submit a form for registering as a customer on our website or any other forms relatedto any of our Products and Services
  2. when you interact with our member relations team, for example, via telephone calls, letters, face-to-face meetings and emails
  3. when you use some of our services, for example, websites and apps including establishing any online accounts with us
  4. when you request that we contact you, be included in an email or other mailing list
  5. when you respond to our promotions, initiatives or to any request for additional Personal Data
  6. when you are contacted by, and respond to, our marketing representatives and customer service team
  7. when we receive references from business partners and third parties, for example, where you have been referred by them
  8. when you submit your 'Personal Data' to us for anyother reasons

your data is protected by using encryption Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.

When you browse our website, you generally do so anonymously. However, please note of other features present. Please see paragraph 4 below on the understanding of Cookies.

  1. In order to fully access this Site, you must first complete the registration process. During the registration process, we collect personal information such as your name and email address. Once you have completed and submitted your registration, you will be opted in to receive email communication from us.
  2. We also collect personal information when you choose to use certain features of the Site, such as making purchases or electing to receive text messages about upcoming events or promotions. When you choose to use these additional features, we require you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information, and we may request additional personal information such as your shopping preferencesand demographics.
  3. In addition, through the Site, we automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed. However, cookies are necessary to access the Site.
  4. The Site also makes use of a technology designed to enhance your browsing experience and to provide aggregate non-personally identifiable information about the use of the Site to us. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

 

  • Use of Personal Data
  • To create your personal account at Naciey.com
  • To complete transactions with you;
  • To be able to contact you in the event of any problem with the delivery of your items;
  • To communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed;
  • To know your needs and preferences and recommend personalized products;
  • To develop, enhance, market and provide products and services to meet your needs;
  • To process exchanges or product returns;
  • To improve our services and respond to requests or complaints.

 

Frequency of our communication with you ·
For automatically triggered email, SMS, and App push notifications We may send you a confirmation email or a SMS verification after you register with Naciey as well as service-related notifications. 


For example: 
Your order confirmation email;
Your address change confirmation email;
Your payment confirmation email;
Your order delivery notice;
Your package logistics method changing notification;


Delivery
In order to send your orders, we have to provide your name, shipping address, email and phone number to the carrier partners such as DHL, USPS, EMS, UPS, Fedex etc.

Payment
We have to provide your credit card number to financial services organizations such as PayPal, credit card processors and issuers in order to process payments. We may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.
 

How to delete my account: 

Delete my account, if you want to delete all your data information on our website, we respect your choice and shall fully cooperate. Please contact Naciey customer service and they will reply you within 48 hours. All your information will be completely deleted from the server of Naciey. No more emails or messages If you no longer wish to receive the Company's promotional communications, you may opt-out by unsubscribe from these communications at any time by clicking the "unsubscribe" hyperlink, You can also choose to unsubscribe it  by e-mailing our customer service service@naciey.com 

 

 2.Data Security on Naciey.com

(1)How do we secure user’s information
Naciey.com uses Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities.

Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job that is granted to access to your personal information.

  • Children’s Privacy
    If you are under 16 years old please use Naciey.com only given or authorized by the holder of parental responsibility over the child.  Nacieydoes not collect, use, or transfer data to third parties with any data from children under 13. We will immediately delete the data when we learn that we have collected the personal data of a child under 13. If you find any child under 13 years old was registered on our site, please contact us to delete. Email: service@naciey.com 
  1. 3.Data tracking and statistics
    In order to enhance the user experience, we may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners, and Google Analytics.

 

Contact Us
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:


e-mail:service@naciey.com

https://naciey.com/pages/contact 

We reserve the right to make changes to this policy. Any changes to this policy will be posted.