Naciey Ltd Privacy Policy

This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from https://naciey.com/.

INFORMATION WE COLLECT ABOUT YOU

When you visit our website, we automatically collect specific information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you navigate our site, we gather information about the individual web pages or products you view, the websites or search terms that referred you to our site, and how you interact with our site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

Log files: These track actions occurring on our site, collecting data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels: These are electronic files used to record information about how you browse our site.

THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, refers to any information about an individual by which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

Identity Data: This includes your first name, last name, title, date of birth, and gender.

Contact Data: This encompasses your billing address, delivery address, email address, and telephone numbers.

Financial Data: This involves your bank account details, card number details, and PayPal details.

Transaction Data: This includes details about payments to and from you and other details of products and services you have purchased from us and from which of our stores.

Technical Data: This covers your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data: This includes your username and password, purchases or orders made by you, your interests, preferences, clothing sizes, feedback, and survey responses.

Usage Data: This includes information about how you use our website, products, and services.

Marketing and Communications Data: This involves your preferences in receiving marketing from us and our third parties, as well as your communication preferences.

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this to ensure that the selected currency remains consistent while you browse our website, allowing prices to convert to your local currency.

We also collect, use, and share Aggregated Data, such as statistical or demographic data, for various purposes. Aggregated Data may be derived from your personal data but is not considered personal data in law, as it does not directly or indirectly reveal your identity . For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data and use it in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (including details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) . Nor do we collect any information about criminal convictions and offenses.

HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you, including through:

Direct Interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • Buy or express an interest in our products or services on our website.
  • Create an account on our website.
  • Subscribe to our newsletter.
  • Request that we send marketing materials to you.
  • Enter a competition, promotion, or survey.
  • Submit a product review.
  • Contact customer services.

Automated Technologies or Interactions: As you interact with our website and emails we send to you, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies . We may also receive Technical Data about you if you visit other websites employing our cookies. For a comprehensive list of cookies we collect, please refer to the list of cookies we collect section.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud, especially your IP address, and more generally to improve and optimize our site. For example, we generate analytics about how our customers browse and interact with the site and assess the success of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For instance, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to help us understand how our customers use the site—you can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-Out.

Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

MARKETING

We aim to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have a preference center where you can view and make certain decisions about your personal data use.

PROMOTIONAL OFFERS FROM US

We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you (this is “marketing”). You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing. You will also receive marketing communications from us if you have provided us with your details when.

OPTING OUT

You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences by following the opt-out links on any marketing message sent to you or by contacting us.

Opting out of marketing messages will not prevent you from receiving non-marketing messages from us, for example relating to products ordered from us, responses to customer service queries, etc.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@naciey.com