How long does delivery take to worldwide?

1) Usually it takes 5-10 business days to be delivered.

2)  An e-mail will be sent to inform you that the goods have been scheduled for delivery and the approximate arrival time when you complete the payment.

We cannot deliver to the following areas:

• Alaska
• American Samoa
• Guam
• Hawaii
• Marshall Islands
• Northern Mariana Islands
• Palau
• Puerto Rico
• Rhode Island
• U.S. Virgin Islands
• Armed Forces Americas
• Armed Forces Europe
• Armed Forces Pacific

Thank you for your understanding.

Free Shipping and Tax

We offer free shipping within the contiguous U.S. for all our website orders.No additional tax-related fees will be charged to customers, and the prices of all our products already include tax.

Can I change the delivery address of my package after it has been shipped out?

Our orders are packaged and shipped out quickly after they are placed to ensure that your phone case can be delivered to you as soon as possible. Because of this, all address changes must be requested as soon as possible after your order has been placed. We'll do our best to change the shipping address, we can not change the shipment once the product is en route.

Need to change your shipping address? Please send us an email: service@naciey.com

What do I need to do when I receive a defective/flawed product?

We pay special attention to the customer's experience of product quality. If you experience any material or craftsmanship flaw, we will immediately replace it for you. We will bear all the postage incurred.

Please don’t hesitate to contact us if you have any questions about your order.